Privacy Policy for Palé Website
Effective Date: 1 May 2024
Last Updated: 5 December 2024
Palé Technologies values your privacy and is committed to protecting your personal
information in accordance with South African laws, including the Protection of Personal
Information Act (POPIA). This Privacy Policy outlines how we collect, use, share, and
protect your personal information when you access our website and other digital
platforms. By using Palé Technologies’ platforms, you confirm that you are at least 18
years old and agree to the terms of this Privacy Policy.
- Eligibility to Access Our Platforms
Palé Technologies’ website and digital platforms are strictly for individuals aged 18 and
older. By accessing or using our services, you confirm that you meet this age
requirement.
If we become aware that a user under the age of 18 has provided personal information,
we will take steps to delete such information promptly. - Information We Collect
a. Personal Information
We collect personal information when you interact with our platforms, including but not
limited to:
- Date of birth (to verify age)
b. Non-Personal Information
We collect non-identifiable data such as: - Browser type and version
- IP address
- Geolocation data
- Website usage statistics
c. Data from Third Parties
We may collect information from trusted third parties, such as social media platforms,
if you interact with Palé Technologies through such services.
- Purpose of Collecting Information
We collect and process your personal information for the following purposes:
- Verifying your age and eligibility to access our platforms
- Personalizing your experience on our platforms
- Communicating promotions, updates, and events (where consent has been
provided) - Conducting research and obtaining consumer insights to improve our services
- Complying with legal and regulatory obligations
- Legal Basis for Processing
In compliance with POPIA, Palé Technologies processes your personal information
based on:
- Your consent, where required
- The necessity to fulfil a contract or transaction
- Our legitimate business interests, such as improving user experience
- Compliance with legal obligations
- Cookies and Tracking Technologies
Palé Technologies uses cookies and similar technologies to:
- Verify your age when you access the website
- Track website performance and user behaviour
- Deliver tailored content and advertisements
You can manage cookie preferences via your browser settings.
- Sharing of Information
We may share your information with:
- Service Providers: Companies that assist us with marketing and platform
functionality. - Regulatory Authorities: When required to comply with South African laws and
regulations, such as the Liquor Act. - A<iliates and Partners: For promotional campaigns or collaboration purposes
(with consent).
We will never sell your personal information to third parties.
- Data Security
Palé Technologies employs robust technical and organizational measures to protect
your information from unauthorized access, misuse, and loss. While we strive for
absolute security, we cannot guarantee complete protection of data transmitted over
the internet. - Your Rights Under South African Law
Under POPIA, you have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal
obligations. - Objection: Object to the processing of your data in certain circumstances.
- Data Portability: Request a copy of your information in a commonly used
format.
To exercise these rights, please contact us at support@getpale.co.za.
- Age Verification
In compliance with South African laws, Palé Technologies implements age verification
measures to restrict access to individuals under 18. This may include requesting proof
of age or using third-party tools to verify your date of birth. - Retention of Information
Palé Technologies retains your personal information only as long as necessary to fulfil
the purposes for which it was collected or as required by law. - Third-Party Links
Our platforms may contain links to external websites. Palé Technologies is not
responsible for the privacy practices or content of these third-party platforms. - Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or
legal requirements. Any updates will be posted on this page with the revised effective
date.
- Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your
rights under POPIA, please contact us:
- Email: support@getpale.co.za
- Address: Workshop 17, Corner Tyrwhitt and, 24 Cradock Ave, Rosebank, Johannesburg,
2196
By using Palé Technologies’ platforms, you confirm that you have read, understood,
and agreed to this Privacy Policy.